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Returns and Refunds

RETURNS AND REFUND

We hope that you will love everything you have bought from us. However if this is not the case or if you are not happy with the products you have bought for any reason or you find any faulty product, you can return them to us within 15 days of your purchase. We are not liable to accept returns after 15 days of purchase. 

You can return any item to us by post with the proof of purchase receipt within 15 days of your purchase.

For hygiene reasons, pierced jewellery is non-refundable. When returning items to us, please place your returned goods in their original packaging and don’t remove any labels and tags.

We promise to refund any item that you are not happy with when you return it to us within a timeframe and in the same condition that you have received. We will usually refund you what you paid for the items but we won’t pay postage charges that you have paid. We will pay you refund amount to your PayPal account or in the account you have used for purchase within 5 working days once we receive the item. 

We reserve the right to refuse to refund items that are returned and are not in re-saleable condition. Products returned in an unsatisfactory and no in a re-saleable condition may be returned to you at your expense.

If you return a single item bought as part of a multi buy discount offer (for example buy 2 for £15), discount will not work for the second item as well and remaining value will be refunded to you for the single item.  If you return all the items purchased with the multi buy offer discount you will refunded with the same value.

FREE SHIPPING

ON ALL ORDER OVER £50

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Free Delivery

We currently offer FREE UK standard delivery on orders over £50 or more.

This offer doesn’t work in conjunction with any other promotional code used at the checkout

Free delivery option will automatically displayed at the check out page on order over £50. 

We reserve the right to change the terms and conditions for the promotion at any time. 

Please check DELIVERY INFORMATION for more delivery options.

30 DAYS MONEY BACK GUARANTEE

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30 DAYS MONEY BACK GUARANTEE

GUARANTEE FOR EACH PRODUCT

30 Days Money Back Guarantee

We provide 30 days money back guarantee for all products if returned back within 15 days.

We hope that you will love everything you have bought from us. However if this is not the case or if you are not happy with the products you have bought for any reason or you find any faulty product, you can return them to us within 15 days of your purchase.

For hygiene reason, some products are not refundable. Please check our RETURNS AND REFUND policy for more details. Product should be in acceptable condition. 

 

 

FREE BONUS GIFTS

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FREE BONUS GIFTS

WITH ORDER OVER £20

Free Bonus Gift over £20

Thank you for purchasing. To show our appreciation to you, we have a free bonus gift for each and every order over £20.

We will send free bonus gift to you with the same product you ordered.

 

 

 

 

CUSTOMER SUPPORT

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CUSTOMER SUPPORT

24x7 CUSTOMER SUPPORT FOR UK CUSTOMERS

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FREE SHIPPING

ON ALL ORDER OVER £50

.  

Free Delivery

We currently offer FREE UK standard delivery on orders over £50 or more.

This offer doesn’t work in conjunction with any other promotional code used at the checkout

Free delivery option will automatically displayed at the check out page on order over £50. 

We reserve the right to change the terms and conditions for the promotion at any time. 

Please check DELIVERY INFORMATION for more delivery options.

30 DAY MONEY BACK GUARANTEE

×

30 DAY MONEY BACK GUARANTEE

GUARANTEE FOR EACH PRODUCT

30 Days Money Back Guarantee

We provide 30 days money back guarantee for all products if returned back within 15 days.

We hope that you will love everything you have bought from us. However if this is not the case or if you are not happy with the products you have bought for any reason or you find any faulty product, you can return them to us within 15 days of your purchase.

For hygiene reason, some products are not refundable. Please check our RETURNS AND REFUND policy for more details. Product should be in acceptable condition. 

 

 

FREE BONUS GIFTS

×

FREE BONUS GIFTS

WITH ORDER OVER £20

Free Bonus Gift over £20

Thank you for purchasing. To show our appreciation to you, we have a free bonus gift for each and every order over £20.

We will send free bonus gift to you with the same product you ordered.

 

 

 

 

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